Making the decision to install a sail awning is a long process of comparison between different products to acquire the system of shade of higher quality and that, thus, lasts for the longest time possible as if it were new.
From Velas Alicante, we are aware that both the products and services we offer must have an excellent quality to achieve the maximum satisfaction of our customers.
What is ISO 9001 Quality Certification?
It’s a management system that helps different organizations to manage quality in all their processes.
It is the standard for managing the quality of products and services offered by the most recognized companies around the world, and helps them to best meet the needs of their customers.
Velas Alicante is committed to quality and customer satisfaction
At Velas Alicante we take care of all the details in each one of the processes of manufacture and installation of our products.
For this reason, we carry out a totally personalized study of the design and the area in which the sail awning is going to be installed.
Thus, we obtain all the variables, parameters and information necessary to make the installation of these shade systems as optimal as possible.
Thanks to the ISO 9001 Quality Certificate we can guarantee the quality of all the installations of our products. Therefore, once the installation is done, we deliver to our customers both the warranty of the product and a manual of use of this. Thus, we ensure the use and full enjoyment of our products.
But this does not end here, but the after-sales service is guaranteed. Do not hesitate to contact us with any incidence of the product.
That our customers are satisfied is our highest priority. That is why, upon completing all our work, we deliver a quality survey to express your opinion and assessment from the customer service process to the final installation.
In addition, once you have become familiar with the sail awnings installed, we will contact you again to ask questions about the practicality, use and guarantee of the product.
Thus, we know the degree of satisfaction of our customers regarding the use of their sails.
Where do we do our work?
In Velas Alicante we have been manufacturing and installing sails throughout the province of Alicante for over 40 years, but most of our clients demand the installation of their shade sails in Marina Alta, in cities such as Denia, Altea, Javea, Moraira and Benissa.
If you want to install your sail awnings in the province of Alicante, don’t hesitate to contact us through 966 845 801 or via email at: email@example.com We will help you happy!