In Velas Alicante we take very seriously every processes of manufacture and installation of our products. Study we conducta n in-depth analysis of the design and the area where the sail is going to be installed sail to obtain all the variables and parameters required, this would indicate the most optimal holders and anchorages,the voltaje required and the best design.
1.Thanks to the implementation of the ISO 9001 Quality System we get a total control over the production system in installation, allowing us to certify all our installations.
2.We hand over the guarantee of the installed product and the instruction manual.
3.After – Sale Service
4.Our main goal is the satisfaction of our clients therefore once the installation is finished and after a short period of time we make a call to conduct a quality survey to measure the satisfaction of our clients and we also take notes of the proposed improvements.